Privacy Policy

All applications for housing go through an approval process, which involves access to your personal information by Alliance Housing. Your personal information is collected in a fair, lawful and non-intrusive manner.

Personal information is any information about your identity that is apparent or can be reasonably ascertained. Your information is collected by Alliance Housing if it directly relates to the administration of providing and managing housing for eligible households.

Types of personal information that may be collected includes your name, contact details, household type and size, date of birth and income status.

What we do with your personal information

• Use it to carry out our responsibilities under funding agreements and relevant legislation

• Inform Department of Communities (Housing) when your household is adequately housed.

Alliance Housing takes measures to detect and prevent the fraudulent use of your personal information.

Disclosure of personal information

Alliance Housing will disclose information in accordance with our Privacy Policy, where you have consented to such disclosure. Alliance Housing may also disclose personal information if required by law.

Correct and secure personal information

Alliance Housing will take all necessary steps to ensure your personal information is used and disclosed in an accurate manner. This includes confirmation that information is up to date and complete. Personal information is stored safely and protected by Alliance Housing from misuse, loss, unauthorised access and modification.

Your personal information

You can access your personal information by sending us a written request. If at any time you believe our records are inaccurate, incomplete or out of date, you may write or email us a request to change your personal information. You may request from your Tenancy Officer, in writing, a copy of Alliance Housing Privacy Policy at any time, free of charge.

Privacy complaints

If an individual or organisation has a complaint about any privacy matters with Alliance Housing, the complaint will be dealt with through the Alliance Housing Complaints Policy and reviewed where necessary by the CEO.