Tenants are expected to take responsibility for maintaining a positive, harmonious atmosphere, respecting the rights of their neighbours, and to be responsible for the behaviour of their visitors.
Tenants should also take responsibility for ensuring noise levels do not intrude on other residents: this includes ensuring music is not audible to neighbours, doors and windows are not slammed, and noise levels are lower at night.
Alliance Housing will take a firm stand against anti-social behaviour.
All rubbish should be securely wrapped before being placed in bins and the lid should be closed. Do not leave rubbish on the ground in the bin area. Boxes must be broken up and flattened before placing in bins. Larger items of rubbish that do not fit in the bins will have to be disposed of by the tenant at a local transfer station.
Owners and residents are responsible for emptying and maintaining their mailbox. Junk mail should be disposed of responsibly. If you do not want to receive junk mail we recommend placing a suitable sign on your individual letterbox.
Further information on making a complaint is included under Appeals.
• Tenants are urged to resolve noise issues directly with offenders in the first instance. If this is not effective or noise offences are repeated, please use the complaints form or phone (08) 9791 5438.
The Strata Titles Act and by-laws
The Strata Titles Act 1985 governs behaviour within complexes. It provides that the Body Corporate may make by-laws and impose fines for contraventions and it makes clear that tenants are responsible for the behaviour of their visitors, including children, pets and parking.
Tenant responsibilities as per the Residential Tenancies Agreement include: • use the premises as a place of residence; • do not use or allow the premises to be used for any illegal purpose; • not cause or permit a nuisance; • do not intentionally or negligently cause or permit damage to the residential premises; • advise Alliance Housing as soon as possible if any damage occurs; • keep the premises in a reasonable state of cleanliness; • do not cause or allow to be caused injury to Alliance Housing staff or any person lawfully on an adjacent premises; • do not allow anyone who is lawfully at the premises to breach the terms of the Tenancy Agreement; and • the tenant is responsible for the conduct or omission of any person lawfully on the premises that results in a breach of the Tenancy Agreement. Further information on the rights and responsibilities of tenants is included in our Tenant Handbook (see below) and the Residential Tenancy Agreement.