Responsiblities

Tenant Responsibilities

The following are examples of items that you are responsible as a tenant to maintain. Please seek the appropriate advice before attempting any work in your home.

• Replacing or re-fixing broken toilet seats (unless general wear and tear)
• Replacing sink and bath plugs
• Clearing blocked bath, basin, sink, shower or toilet caused by items you have introduced such as grease, hair etc.
• Replacing shower curtains
• Replacing light globes and fluorescent tubes and starters
• Resetting tripped RCDs
• Fitting or replacing a doorbell and battery
• Replacing missing or lost keys
• Maintaining any fixture you have fitted such as air conditioners, ceiling fans, shelves, curtainrails, poles, tracks.
• Resetting or programming reticulation controls(when instruction manuals have been issued)
• Maintaining TV aerial point and satellite dishes that you have fitted
• Plumbing and fitting your own domestic appliances. This may be completed by a registered plumber/gas fitter or electrician
• Providing or replacing a rubbish bin unless provided by the council
• Prevent mould by using fans and open windows.

Alliance Responsibilities

We are responsible for maintaining:

• Any communal areas
• The structure and outside of your home
• The fixtures and fittings we have provided (except those which you have accepted written responsibility for). This includes drains, gutters and outside pipes, the roof, outside walls and doors, window catches and window frames (including necessary external painting)
• Inside walls, floors and ceilings, doors and frames and door hinges
• Maintaining and replacing basins, sinks, baths, showers, toilets as well as the water supply and water pipes
• Unblocking waste pipes, except where you have caused the blockage
• Electrical wiring including power points and switches
• Water heaters
• Gas pipes and appliances provide by us
• Pathways and steps
• Permanent external structures such as garages and stores
• Boundary walls and fences
• Smoke alarms

Arranging your own repairs

You can arrange for a tradesperson to carry out a repair at your home, however, it will be at your own cost. You will need to pay the tradesperson at the time of the repair.

Damage caused by you to the property

As the tenant you are responsible for repairing or replacing any damage caused by anyoneliving or visiting the property including pets. This includes damage to any common areas.